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Our Mission

Referral required


T.E.A.M is designed to assist people with disabilities to obtain and identify skills, while working toward integration within the community through employment, volunteering or recreational programs.

T.E.A.M. participants will attend an 8 week program and are given an opportunity to access experience within a simulated setting in a variety of tasks such as but not limited to:

Computer Training

  • Computer Basics
  • Introduction to the computer
  • Job searching online
  • Introduction to gmail
  • Creating a gmail account


  • Clean washrooms
  • Stock products as needed
  • Empty garbage
  • Clean mirrors
  • Sweep floors
  • Wash windows
  • Clean windows

Food Services

  • Dishwashing and cleaning of kitchen and café
  • Food Prep
  • Cash training
  • Setting a table
  • Hostess training


Customer Service

Participants will also be offered a variety of daily workshops to help with job readiness and life skills.

An assessment will be completed for the participants on a regular basis to identify strengths in which they can build upon or weaknesses they can improve upon.

The assessment/evaluation is broken down into the following categories:

  • Quality of work
  • Job Knowledge
  • Attendance
  • Presentation
  • Safety
  • Teamwork
  • Flexibility
  • General Attitude
  • Initiative
  • Major Strengths
  • Areas in need of improvement
  • Following directions

Once the program is complete, participants who are ready for work will be assigned an employment counsellor and job developer to assist with resume, interview skills and job search, assisted interviews (if needed) and job coaching.

Participants unable to transition into employment will receive guidance to find either volunteer or recreation opportunities.


Participants are required to attend 25 hours per week (students exempt)


Students with a disability and in their final year of school will be registered with T.E.A.M. through their school co-op program. During this time the student will be assigned tasks to help identify their skills.

As the school year is nearing the end, students will be assisted in applying for ODSP Employment Supports. This allows Goodwill to continue to work with them to find employment.

Employment supports allows Goodwill to continue working with clients for three years once employment starts ensuring success in the workplace.

Students who may not be quite ready for employment will be given the opportunity to stay with T.E.A.M to continue to work towards employment (through ODSP Employment Supports).

Graduating students with disabilities that have not participated in the co-op program at Goodwill may still apply for ODSP Employment Supports to participate in T.E.A.M and obtain job search assistance.

Our Programming is tailored to meet the needs of participants

Location: 225 King William Street
Hamilton, ON L8R 1B1
Phone:  905-526-8482 x 2304