President's Message

Changing lives and strengthening communities through the power of work. Learn more:
Our Mission
Goodwill, The Amity Group President/CEO
Kelly Duffin, President and CEO

Goodwill is about the power of work in people’s lives and that power cannot be overstated. A job means a paycheque and the ability to provide for your family. It gives a sense of purpose and the pride that goes with that. For employers finding the right candidate means they can meet their operational objectives. And for the economy as a whole, employment is the key measure of our collective performance.

In our employment services, Goodwill The Amity Group provides job preparation, skills development, coaching, and training around resume writing, interview skills, and networking to help individuals who are seeking work. For those facing barriers to employment, we help break down the barriers. And we provide job maintenance, to ensure once a job is secured that it is retained.

In our commercial services offerings – including Stairways restaurants, a shredding service, and light assembly work we do for our corporate customers – we offer hands-on training and experience so that clients have the skills to enter their industry of interest.

Our retail stores do the same thing. They are thrift stores where customers who are budget-savvy and environmentally aware can find clothing, shoes, accessories, and housewares – and the occasional treasure! – at a fraction of the cost of new retail. And they’re thrift with a mission because the revenues generated in our stores, and in our commercial services, support our employment services activities.

In the Hamilton, Halton and Brant region, Goodwill The Amity Group has been operating since 1935. Internationally, Goodwill has operated for over 110 years and is one of the world’s largest workforce development providers, assisting over 3 million individuals worldwide annually.

It is a privilege for us, our funders, supports, volunteers, and donors, to play an active role in increasing employment and enhancing our community, which is what we aim to do every single day.

Kelly Duffin

President and CEO