- Providing Security Guard Services to Hamilton/Burlington and surrounding areas through the operation of various security systems and patrolling, including responding to routine, emergency, security, and law enforcement calls, maintaining the utmost confidentiality always.
- Monitoring and patrolling assigned areas. Observing, investigating, and acting on possible breaches of security, fire and safety hazards, illegal entry, theft and malfunction or interruption of utilities.
- Acting as an ambassador of the client site by providing customer service, responding to public inquiries and performing guard tours along designated routes.
- Informing the designated authorities in the event of security, fire, or health emergencies. Activating fire alarm and safety systems and assisting in evacuation procedures. Escorting designated authorities, police, fire, ambulance personnel to emergency locations.
- Recording and maintaining logbooks of daily activities, unusual or special occurrences and issuance of equipment to staff.
- Receiving/recording complaints, preparing incident reports.
- Providing security for protocol functions, demonstrations, and special events.- Performing duties such as open-up and lock-down procedures, and security/life safety equipment inspections and testing.
- Minimum High School diploma or Grade 12 education.
- Minimum of two (2) years of hospitality and customer service experience preferred.
- Eligible to work in Canada.
- Comprehensive knowledge of standard security policies and various related Acts, Codes and legislation including the Criminal Code, the Trespass to Property Act, the Fire Code and WHMIS.
- Ability to work in high stress environment and to make quick and informed decisions.
- Demonstrated knowledge of patrol procedures, evaluations of deficiencies and security standards.
- Demonstrated ability in following security standards, work plans, and policies and procedures.
- Must possess an Ontario Security Guard License, First Aid, CPR and AED certification, AODA, Health & Safety & WHMIS Training and Smart Serve certification.