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7 Feb 2018

Permanent Technical Help Desk Support

A1 Group – Posted by haltonpeeljobs Grimsby, Ontario, Canada

Job Description

Technical Help Desk Support

Grimsby, ON

$45k to $50k/year


  • Full health benefits
  • Comprehensive benefit package – Vacation days, sick days and personal days
  • RRSP matching
  • Progressive environment


  • Respond to queries via chat, email, or phone
  • Train internal staff on new software
  • Write, edit, and revise training manuals for new and updated software and hardware
  • Provide technical assistance for questions and problems
  • Resolve problems with networks and other computer systems
  • Installing or changing software to fix issues
  • Remotely accessing hardware or software for clients to make changes and fix problems


  • Post-secondary education preferred
  • Work experience in the IT industry
  • IT Equipment repair and maintenance training a plus
  • 2+ years of experience in a networked environment


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Job Categories: IT. Job Types: Permanent. Job Tags: #jobs #employment #grimsby. Salaries: $23.00 Range.

Job expires in 20 days.

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