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20 Apr 2018

Permanent Senior Customer Service Agent

A1 Group – Posted by haltonpeeljobs Oakville, Ontario, Canada

Job Description

Senior Customer Service Representative

Oakville, ON
40k to 50k/year

 

Benefits

  • Full benefits – health, dental, medical
  • RRSP/pension plan, life insurance policies
  • Employee pays short-term and long-term disability
  • 2 weeks’ vacation
  • Room for growth and advancement

Responsibilities

  • Assist in the management of customer service team
  • Support clients and customers with inquiries and concerns
  • Manage client requests from inception to completion
  • Complete post-completion routines, including post-move surveys, quarterly reports, and review meetings
  • Generate reports
  • Account management

Requirements

  • 3-5 years of experience of customer service call center experience
  • Minimum 1 year of account management experience in a customer-centric environment
  • Superior communication skills are required
  • Bilingual – French/English is an asset, not required

How to Apply

Forward resume to smarial@appleone.com. Include job title.

Job Categories: Transportation. Job Types: Permanent. Job Tags: #jobs #employment #oakville. Salaries: $25.00 Range.

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